Offering a wide range of Security
Systems, Software Solutions, along with Technical And Non Technical
Consultancy / Development services....
An Overview
Committed to build a strong business
enterprise on the key fundamentals of mass customization, customer
care automation, and customer relationship management, we, Dupat
Infotronicx Pvt. Ltd. are regarded as a force to reckon with. The
company embarked on this business of IT, Automation, and Security Solutions in the year 2003. We are pleased to introduce ourselves as
a leading manufacturer, exporter, importer, supplier, and trader of a
wide range of Security Systems and allied products. Our product range consists of Online
Financial ERP, Online Automobile ERP, Security Products, Wireless
Security Systems, Intranet Solutions, Web Based Solutions, etc. We are
also an eminent and trusted service provider offering Technical And Non Technical Consultancy
/ Development, Supply, Installation & After Sales Services that help our clients in defining, optimizing and aligning
their business strategy with IT initiatives. We are dedicated to
provide our products and services within the stipulated time frame
and at an average price rate that is 80% cheaper.
We have with us a team of highly
qualified team of professionals who have wide experience of
developing applications for financial management, health information systems, industrial automation, digital media, and publishing. We also
have a state-of-the-art manufacturing facility which helps us to come
up with the most technologically advanced range of Systems and
Solutions. Apart from this, we have successfully created strong
relations with some of the biggest companies in the automation
industry, from whom we procure products. We make sure that all the our products comply with the ISO 9001:2008 standards.
At present, we are catering to the
needs and demands of various Government & Semi-Government
sectors and private organizations all over the world. In order to
reach out to clients more efficiently and quickly, we have
established a wide distribution network across the globe. We also provide efficient customer care support to our clients, regardless of their geographical location. Our
overseas markets include USA, UK, Asia, Africa, South America,
Australia, and New Zealand.
Products We Offer
Leveraging on our industry experience
and know-how, we are offering a comprehensive range of Security
Systems / Solutions and allied products. These can also be customized
as per the technical specifications provided by the clients. Our
extensive gamut comprises the following:
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Online Financial ERP
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RFID Reader & Smart Cards
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Online Automobile ERP
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Thermal Imaging Cameras
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Online Manufacturing ERP
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D-Link Network Products
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Clinic Management Software
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Computers & Scanners
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Pharmacy Store Management
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Biometric Products
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OMR Solutions
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CCTV Surveillance
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SMS Based Solutions
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GPS Tracking / Navigation
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Automation Solutions
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Mobile Phone Jammers
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Intranet Solutions
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Wireless Security System
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Web Based Solutions
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Security Products
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Virus Protection Products
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Search Engine Optimization
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Embedded Systems
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API / Payment Gateway / SSL
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Microprocessor / Microcontroller Programming / Interfacing
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ModeBUS Interfacing
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Customized Development Work
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Industrial Automation and many more.
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Services We Provide
Through our extensive research
in the field of internet, broadband, security, etc., we are
able to understand the exact needs of our clients. With a combination
of rich industry experience and design capability, we are offering
various Technical And Non Technical Consultancy / Development, Supply, Installation, and After Sales
services for:
- Custom Software Development
- Web & Software Solutions
- Industrial Automation Solutions
- Security Systems And Smart Card
Solutions
- Networking Solutions
- ERP Solutions
- Technology Consulting / Innovation
Services
- Virus Protection Services
- BPO Services
- Digital Circuit Designing, etc.
Areas We Cater To
With our efficient products and
service, we are catering to the needs and demands of various sectors such as:
- Government sector
- Private sector
- Business houses
- Business malls
- Health care
- Constructions
- Defence
- Electronics
- Educational
- Automation
- Social, etc.
Quality Assurance
We, being a quality conscious
organization give utmost importance to product quality at all times.
In order to attain 100% satisfaction of our clients, we have adopted
a total quality management policy. We have set up our own in-house
quality checking unit, where stringent tests and inspections are
conducted throughout the stages of production and procurement. We
ensure that all our products comply with the ISO 9001:2008
standards of quality. We also have with us a team of quality
controllers, who make sure that thorough inspections are carried out during different production stages, right from procurement of raw
material till the finishing.
Infrastructure
Our organization has set up a
state-of-the-art infrastructure that helps us in manufacturing an
optimum range of Security Systems. The unit is spread over a
sprawling area and is located at Ahmedabad in Gujarat (India). We have
installed the unit with the most advanced range of machines &
equipment, and cutting edge technology. These facilities help us to
manufacture products in large quantities. Moreover, we regularly
upgrade the machines and technology so that the manufacturing
processes can be executed smoothly and efficiently.
Our Workforce
Dupat Infotronicx Pvt. Ltd. is well
supported by the services of its highly qualified team of
professionals. Each member of our team is employed on the basis of
his industry experience, domain expertise & skills. They work
in close coordination with each other to come up with the most
innovative and technologically forward range of products. Moreover,
our consultancy team is immensely experienced & intelligent and is
capable of providing turnkey solutions related to any problems
regarding our products and services, in the shortest lead time.
Our team comprises the following:
- System analysts
- Quality controllers
- Graphics designers
- Web masters
- Management consultants
- Software programmers
- Electronics & Communication
engineers
- Industrial automation consultants, etc.
Our Customer Care Centre
Dupat Infotronicx Pvt. Ltd. is an organization that leaves no
stone unturned in attaining maximum client satisfaction. We offer technical consultancy and
after sales support. Our Customer Care Support Centre was formed to
provide clients with the most reliable and effective assistance
for all their automation needs. All the activities at this centre are managed well by our
customer care team.
Following are the procedures that we
follow at our Customer Care Centre:
- The training department manages customer care for the first 90 days of use following software
installation. Following the initial 90 days of use of the software,
our support department offers assistance to customers, whenever
required.
- From the moment our clients partner
with us, an account coordinator focuses on making the
business and data transition to the software, as smooth as possible.
This has proven highly beneficial for our clients.
- After the initial on-site training, the
CC team will take over, providing additional in-depth
assistance to clients with questions and problems related to
our products & services.
- We encourage product feedback from our
clients so that we can improve our products & services.
- Our CC Team provides expert technical
support in all areas of software as well as computers and operating
systems.
- Our CC Team can be reached from Monday
to Friday between 9:00 am and 7:30 pm IST.
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